Service Standards

  • Questions to Ask Your Memphis Service Advisor
    We find that a lot of Memphis drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are...
    Published on: Feb 17, 2012
  • On Board Diagnostics for Memphis Motorists
    Some Memphis vehicle owners wonder why Allen's Automotive Center and other Memphis auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Allen's Automotive Center...
    Published on: Mar 19, 2013
  • What Memphis Automotive Service Consumers Should Know
    There are some things drivers should know about Memphis car service and repair. First and foremost, Allen's Automotive Center cares about you and your family's safety. And we really appreciate your ...
    Published on: Jul 11, 2013
  • Arrive Alive in Memphis
    We've all seen drivers do crazy things while driving to or from Memphis. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an e...
    Published on: Jul 16, 2013
  • Service Center Standard and Procedures
    All Tennessee pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to ...
    Published on: May 13, 2015
  • Memphis Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Allen's Automotive Center is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex sys...
    Published on: Nov 21, 2014
  • What You Need to Know from Your Allen's Automotive Center Service Advisor
    Memphis drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowle...
    Published on: Jul 10, 2016
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Memphis, Tennessee, who need answers about diagnostic services. They want to know what diagnostics are,...
    Published on: Aug 03, 2016
  • How Does Allen's Automotive Center Know What to Recommend?
    When you drop your vehicle off at Allen's Automotive Center in Memphis, they don't just poke around under your hood looking for stuff to do. Allen's Automotive Center professionals have lists and...
    Published on: Aug 30, 2016
  • What Memphis Customers like About Us at Allen's Automotive Center
    A big part of the service we provide at Allen's Automotive Center for our Memphis customers is education. We want you to feel confident with your service decisions. And we're always open to ques...
    Published on: Oct 03, 2016
  • Speak Up: Talking with Your Allen's Automotive Center Service Advisor
    About 80% of the vehicles on Memphis roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performi...
    Published on: Mar 19, 2017
  • Ethics of Automotive Repair in Memphis
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Feb 26, 2018